Daren & curtis has been active on the Slovak market since 2004. The agency has achieved considerable success in marketing and advertising services and has worked for companies such as Lenovo and Sygic.
The goal of the project
To introduce efficient process procedures and make them flexible enough to follow project deadlines and the capacity of the team. And to increase the profitability of projects: to simplify and speed up how jobs are handled and to optimise every agenda so that each project runs as efficiently as possible.
What was achieved after the QI rollout
€24,000 saved per year thanks to higher staff productivity
17 % increase in profitability on every job
30 % time saved on a single job
higher profitability
time saved
saved per year
Fewer complaints and simpler communication
The cornerstone of the whole solution was the Organisation and management module, which reaches beyond human resources straight into production. It tells employees how much work is ahead of them. That makes planning simpler, work is reported, and people know their pay in advance — which creates healthy pressure on the quality of the work.
Comprehensive information is available in the system simply and clearly, which gives the agency the basis for planning and for setting up how it works internally. It can respond to external changes sooner and better. The Document Management System module makes every document instantly available, which secures cover between colleagues — essential in any company with more than a few people.
The agency also moved forward in process management. When a client raises a complaint, an employee can look up the exact brief in QI including every deadline. Communication with clients improved thanks to QI.
A more efficient operation
Daren & curtis keeps its entire sales agenda in QI. A quotation is built clearly and quickly from the client's requirements, so the agency knows in advance what the job will cost and can estimate future revenue correctly. Once the client approves the quotation, the whole production process starts: tasks are created for specific people, including the exact dates of meetings. The entire process is reflected in the sales case.
QI also improves the operation through timely invoicing and time saved over the life of a job.
Because work reports, issued orders, liabilities and receivables are all recorded, the company can see profitability immediately, both overall and for each individual sales case. That led to optimised processes, and every job is on average 17.3 % more profitable than before the QI rollout.
Useful for every role
QI brings something to every position, from the assistant to the owner.
The account director has an overview of what is happening across the sales team and knows the status of every order and how it is progressing. The information is online and therefore always current.
The creative director knows every deadline and sees how loaded the team is, in real time — an invaluable advantage for any manager.
With QI, according to the managing director, daren & curtis organises and manages everything to a high standard. Information and data are available online. People know their work schedule exactly and have an overview of their deadlines. Thanks to day-to-day management and better planning of human resources the agency saves €24,000 a year.
Jakub Čech
owner, daren & curtis agency
"QI means stability and a guarantee of quality for us. We are not afraid to take on complex, large projects, because it gives us the confidence that we will handle everything comfortably."
Interested in the QI information system?
See also the case study KLARTEC – the QI ERP system in precast concrete production or the articles on our blog.